February 25, 2008 in Resources, Featured Articles
New Automation Alerts Travelers and Agents at the Point of Purchase SOUTHLAKE, Texas (February 25, 2008) – Travelocity Business(R), one of the business travel industry’s fastest-growing agencies, announced the introduction of an automated service that increases the use of unused non-refundable corporate air tickets. By delivering timely messaging and data that alerts travelers to the availability of unused air tickets at the point of sale, TBiz(R) helps corporations reduce travel costs. TBiz now manages more than $800 million in annual travel spend. Travelocity Business’ enhanced unused ticket tracking solution includes tracking, reporting and automation to ensure utilization of the appropriate unused ticket. When airlines release the value of unused non-refundable tickets for application on other bookings, an automated email is generated to the traveler and/or travel arranger. When travelers or travel arrangers book online, a dynamic message alerting them about relevant unused tickets greets them at the home page and throughout the shopping experience, arming them with information to make a better, more informed buying decision.